Our 5-Step Approach to Calculating Our Trustpilot Review Statistics
We are committed to transparency in how we present customer feedback.
1. Data Source
All data was taken from publicly available reviews on our official Trustpilot profile.
- Reviews were extracted on: 03.02.2026
- Only published Trustpilot reviews available at that time were included.
- No reviews were edited, altered, or selectively rewritten.
- No personal customer data was used or stored beyond what is publicly available on Trustpilot.
2. What the Analysis Included
The analysis reviewed:
- Review ID
- Star rating (where available)
- Full written review content
Reviews were grouped by topic (e.g. IBS, eczema, psoriasis, energy, immunity) if the condition was clearly mentioned in the written review.
A review was counted as reporting improvement only if:
- The condition was mentioned, and
- The reviewer used clear wording indicating improvement (for example: “improved”, “better”, “helped”, “relief”, “reduced”, “cleared”, etc.).
No assumptions were made beyond the words written by the reviewer.
3. How Percentages Were Calculated
For each topic:
- We counted the total number of reviews that mentioned the condition.
- We counted how many of those reviews also described improvement.
- The percentage was calculated as:
(Number reporting improvement ÷ Total mentioning the condition) × 100
Only reviews that explicitly mentioned the condition were included in that condition’s calculation.
4. What Was Not Included
- Reviews that did not mention the specific condition were not included in that condition’s figures.
- Reviews mentioning a condition but not clearly describing improvement were not classified as reporting improvement.
- No unpublished, removed, or private reviews were included.
- No customer medical records or external data sources were used.
5. Limitations
- The analysis is based on self-reported customer experiences.
- Results reflect individual feedback and may not be typical.
- This is not clinical trial data and does not constitute medical evidence.
- Outcomes may vary from person to person.
