Delivery & Returns

We believe in happy endings. If you’re not happy, it’s not the end!

All of our products are shipped by Parcel Force on an express service.

Unless something crazy happens, like when we were featured on the BBC2 Steve Wright Show, (listen here if you missed it) you will receive your order within 3 working days.

Most orders will be delivered in 2 working days and if you order early enough you could get it the very next working day!

Please note – the goats are big fans of work-life-family balance, and weekends / bank holidays don’t count as working days.

We ship products Monday to Friday. We do not deliver on weekends so Friday’s shipments will arrive the following Monday.

Shipping charges are as follows:

  • £2.99 – skincare only orders.
  • £4.99 – all orders containing kefir.
  • Free – all orders over £100!

As per standard distance selling regulations, you have 14 consecutive days after you receive your parcel to raise any issues with your order. After that time, the transaction is closed.